One bad review can cost you 25% of your bookings.
One Tappi card on every table fixes it. Tap. Rate. Done. The laziest way for customers to leave you a 5-star review — plus a direct private line to the owner so problems get fixed fast.
The brutal maths
One bad night can cost you a year of bookings.
drop from a single 1-star review on a 4.6 from 40 reviews
of people won't even consider a business under 4 stars
fewer clicks when you fall from 4.5 → 4.0 stars
Sources: BrightLocal Local Consumer Review Survey, 2024.
Happy customers never review you. Unhappy ones always do.
Google rewards volume and recency. Most of your best guests walk out the door, mean to leave a review, and never do. Meanwhile every disappointed table finds your Google page in three taps. The maths is brutal — and entirely fixable.
How it works
Tap. Rate. Done.
Tap or scan
Guest taps the Tappi Card on the table or scans the QR on the receipt. No app, no signup.
Pick stars
One tap to rate. The whole flow is under 30 seconds.
AI drafts the review
From a few tags, AI writes three on-brand review options. One tap to post on Google or TripAdvisor — offered to every guest, every rating.
Every guest can speak up
Every guest is also offered a private line to the owner, so problems get heard and fixed fast — without ever blocking the public review path.
The tech behind it
Tappi Tech where they sit. QR where they pay.
- Tappi Cards, table talkers & window decals.
Guests tap their phone — your review flow opens instantly. No app, no friction.
- QR codes printed wherever you want them.
Receipts, menus, business cards, leaflets, posters, packaging. We supply the artwork.
- Every scan is an automatic ask.
No awkward "would you mind leaving us a review?" Just a tap, on the way out the door.
- Tappi Card pack (cards, table talkers, window decals)
- Printable QR artwork for receipts, menus, packaging
- Customer-facing review page in your colours & logo
- Private feedback inbox — every guest can reach the owner directly
- Cross-posting to Google AND TripAdvisor
- Live dashboard: reviews captured + ratings trend
vs other tap-to-review cards
They sell you a card. We give you the system.
Most "tap to review" products are dumb tap stickers that send every guest — happy or furious — straight to your Google page. That's not marketing. That's roulette.
Competitor cards typically sell for £25–£35 one-off — hardware only, no software, no safety net.
Why owners love it
"We went from 12 Google reviews in a year to 31 in six weeks. Rating climbed from 4.3 to 4.7.
"The private-feedback flow saved us from at least three 1-stars. Now we hear about problems before everyone else does.
"Guests literally smile when they tap the card. It feels modern. Like the bill payment terminals.